FAQ

Check the most frequent questions

Go to the Contact Us page and fill out the form so we know how to bring you the perfect experience.

A team member will contact you within 24 hours to collect all the required details for your event. A signed contract and a $250 non-refundable retainer fee are required to reserve your event date. The remainder of the cost is due 14 days before the event.

We will need an 8ft x 8ft x 8ft on level ground for our open-air Photo Booth. The space must be indoors, ground floor level, or with access to an elevator. 

The photo booth may be placed outdoors at our company’s discretion. Photo Booth can NOT be placed outdoors if the temperature is ABOVE 85 degrees or BELOW 45 degrees.

If the photo booth is placed outdoors, the photo booth MUST be covered overhead, and covered on at least 2 sides. The photo booth cannot be in direct sunlight. It must be covered from rain, sleet, snow, hail, and any precipitation. Photo Booth backdrops can NOT be outdoors with winds above 10 MPH.

We usually advise that the photo booth should be in a high-traffic area where guests are likely to notice and be enticed to jump in. Ideal locations include next to the bar, not too far from the dance floor, or along the pathway to the restroom.

Yes, our booth requires 110-120 volts(15amps) of power from a 3-prong outlet within 10ft of where the photo booth will be placed.

A strong Wi-Fi connection is needed to send photos instantly to your guests. We can still collect data and send photos without a stable Wi-Fi connection. However, the pictures will be sent later once the booth is connected to Wi-Fi. All photos shall be sent within 24 hours of your event.  

Yes, we are fully insured. We can provide and include the venue in our insurance.

Our dedicated team will arrive at the venue 1 hour before the scheduled rental time of the photo booth to set up. 

By arriving early, we aim to provide ample time for our team to carefully set up the entire photo booth, including backdrops, props, lighting, and any additional equipment you may have requested.  If you would like for us to arrive earlier for set up and the booth will remain idle before the start time there is an extra fee.

At the expiration of your contracted rental time, our team is committed to ensuring a smooth and efficient breakdown process for the rented photo booth.

We will announce a “last call” for the photo booth approximately 30 minutes before the scheduled tear-down time. This announcement serves as a friendly reminder to your guests, allowing them to capture any final moments before we begin packing up. 

We understand the importance of maintaining a respectful presence during this process, as the event may still be in progress. Our team will work discreetly and efficiently.